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myAGENCY CLOUD - Welcome to the Cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your agency and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.

Cloud Gears and People

Building on over 24 years of experience in high availability real-time systems, internet backbone networking,
data center operation, computer virtualization and Insurance Industry Knowledge  the SMART Services team
combined advances in technology with proprietary knowledge to deliver an IT solution that REDUCES costs,
INCREASES availability and security with a completely different subscription based business model.  Our per user fee is complete and not affected by things like how many servers you need.

It includes everything from virtual windows 64bit computers, thin clients, 24/7 support, servers,
dedicated exchange server, Microsoft licensing, anti-virus, LAN equipment, security, productivity software and quite a bit more

All of your servers and solutions would be housed within our S.M.A.R.T. Services data center, greatly reducing the cost of management and maintenance.


myAGENCY Cloud LogomyAGENCY Cloud is much more than just Hosted or Virtualized Cloud Servers

With S.M.A.R.T. Services myAGENCY Cloud, we deploy, manage, and fully support your Agency's network infrastructure in our secure, and redundant data centers.  We provide service and support for your network in the cloud, on the ground and in-between.   In your offices, on the road or wherever you or your staff may be.  We also supply and provide your agency with a host of productivity applications, which boosts collaboration in your agency and a whole lot more tools, which help your agency be a technology leader in your market space. 

Running a business used to require expensive server equipment that needed to be replaced every few years. With the S.M.A.R.T. Services Cloud, your server is housed securely and maintained by our experienced technicians and engineers, and hardware is completely handled as part of your monthly fee.  We utilize virtualized server environments that allow for higher hardware utilization and vastly less resource and energy demand, keeping our costs low and our service environmentally friendly.

Internally, your users will be able to access files and applications hosted on your virtual servers as if they were physically at your location.

SMART I.T. Services employs the highest standards of IT management in our data center to ensure optimal uptime and data protection and continuity so you and your staff can focus on your business and not your IT.


Hosted IT Solutions

Get enterprise-level IT solutions for affordable small business prices.

S.M.A.R.T. Services Cloud IT can grant your business new capabilities to improve your day-to-day without the extraordinary start-up costs associated with new technology.

It all starts with S.M.A.R.T. Services Cloud IT. Be sure to ask us about other cloud solutions, such as:

Mobile Device Security and Management

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Secure your mobile devices and take the hassle out of managing them with SMARTmobile Security.

The rapid adoption of smartphones and tablets in the workplace is making it increasingly difficult to manage, standardize, and secure the devices across multiple platforms. SMARTmobile Security increases the security of these devices and takes the headache out of managing them.

Read more: Mobile Device Security & Management

Consulting and Virtual CIO/CTO Services

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Take your agency's productivity and profitability to the next level by putting SMART I.T. Services' over 20 years of agency technology experience to work for you.

The agency technology experts at SMART I.T. Services can assist your agency with your technology challenges, provide guidance, or simply answer questions. Whether you want to get a second set of eyes on your network or would like assistance with planning or implementing a technology project, we can help you reach your goals.

Read more: Consulting & Virtual CIO/CTO Services

backup recovery it services

As a business owner, you realize the importance of knowing where your business stands in order to make sound decisions for the future. This holds true for all aspects of your business and is even more apparent when it comes to your strategic technology decisions.

In order to give you a clear picture of where your business stands, SMART I.T. Services, Inc. can provide you with a Network Assessment or a complete Strategic Technology Audit.
Our experience and expertise in the insurance industry allows us to identify areas for improvement and provide you with deep insight and advice moving forward.

Read more: Network Assessments and Strategic Technology Audits

S.M.A.R.T. Services Proactive Maintenance PlanSMART Services Proactive Network Management

Reduce downtime, increase profitability, and make your technology work for you.

S.M.A.R.T. Services is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with S.M.A.R.T. Services.

Read more: Proactive IT Services for Small and Medium-sized Businesses

Protect your Business Inside and Out

network care IT Services

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

Read more: Network Security - Network Monitoring and Proactive Maintenance

All-You-Can-Eat Helpdesk Support

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End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

Read more: Desktop & User Care - Remote and On-Site IT Support for your Staff

Improve Productivity with Content Filtering

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Protect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With S.M.A.R.T. Services's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

Read more: Web Filtering & Firewall - Enterprise-level Security for Small Businesses

How Much does Spam Cost Your Company?

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You'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.

Read more: Spam Protection - Regain Control over your Inbox

Proactive Managed Server Support

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Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.

Read more: Server Care - 24/7 Managed Monitoring and Maintenance

S.M.A.R.T. Services Backup and Business Continuity

backup recovery it services

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With S.M.A.R.T. Services Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

Read more: Data Backup & Disaster Recovery - Bullet-proof Data Protection

Expect More from Your Phone System

voip phone it services

Simple, Flexible, and Cost Effective;
VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. SMART I.T. Services can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

Read more: VoIP – Voice over IP Phone System Solutions

Cloud-Based Email Solutions

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Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more  in wasted productivity and IT support.

Read more: Hosted Microsoft Exchange - Email in the Cloud