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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

NATO Officially Declares Cyberspace a Battlefield

NATO Officially Declares Cyberspace a Battlefield

Security professionals have been at war with hackers ever since the Internet was created, but a recent NATO decision has affirmed the fact that cybersecurity is a real-world problem, and one that needs to be fixed. Just like land, air, and sea, cyberspace has become a battlefield, albeit a very different kind.

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Can Your Data Backup Plan Stand Up to These 4 Common Threats?

Can Your Data Backup Plan Stand Up to These 4 Common Threats?

Disasters are an unfortunate part of doing business in a technology-heavy workplace. You need to expect the worst, but it’s often difficult to predict what types of disasters your organization will have to endure. There are a few universal disasters that you’ll encounter, regardless of where your business operates.

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Impatient Pokémon Go Users Take Malware Risk

Impatient Pokémon Go Users Take Malware Risk

Augmented reality is a growing trend in the technology industry. Perhaps one of the best known today can be found in the extremely popular mobile device app, Pokemon Go. However, hackers have seized the opportunity to infect players who want to “catch ‘em all” with a backdoor called DroidJack - something that certainly won’t help gamers “be the very best.”

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If You’re Running Older Versions of Internet Explorer, Java, or Flash, Your PC is at Risk

If You’re Running Older Versions of Internet Explorer, Java, or Flash, Your PC is at Risk

It’s important that your business uses the most recent version of any operating systems and software solutions used by your workforce, but Internet Explorer “fans” have had a rough start to 2016. Nearly a quarter of all Windows PCs are still using unsupported versions of Internet Explorer, half of which are still running Windows XP.

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How We Know that Mark Zuckerberg Has Never Seen Spaceballs

How We Know that Mark Zuckerberg Has Never Seen Spaceballs

Twitter recently experienced a major hack where it saw 33 million user login credentials stolen. What may be more alarming than the hack itself is what the stash of stolen credentials reveal about users’ password security habits. Or, to put it more accurately, the lack thereof.

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The Proper Use of Administrator Privileges Will Prevent Many PC Problems

b2ap3_thumbnail_admin_for_windows_account_400.jpgWhile it is not one of the flashier IT topics to discuss, the issue of administrator privileges.is critical to your agency’s network security plan. In fact, one recent study found that the majority of Windows operating flaws were due to mismanaged administrator privileges.

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Have You Taken Into Account Every Possible Risk to Your Data?

b2ap3_thumbnail_your_business_backup_plan_400.jpgYour agency’s data is its lifeline. Without it, you can’t hope to continue functioning, especially if you’re unable to recover it following a data loss disaster. Businesses that experience a devastating data loss and are unable to recover, are likely to go out of business within one calendar year following the incident. Is your business prepared to tackle a data loss disaster?

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How and Why Cybercrime is so Effective

b2ap3_thumbnail_cyber_crime_is_the_new_norm_400.jpgThe Internet has ushered in an era of productivity and connectivity only previously dreamed of. But like every great tool, it can be used for darker purposes. Unfortunately, the Internet is also used for illegal activity, like drug trafficking or selling data on the black market.

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Hackers Find Way to Intercept Wireless Transmissions

b2ap3_thumbnail_man_in_the_middle_400.jpgThe Internet of Things (IoT) is constantly growing. Seemingly every commercially available product has a corresponding app or some sort of connectivity to the web. Even things with seemingly little intrinsic value are coming with Internet connectivity.

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Baseball Executive Found Guilty of “Performance Enhancing" Hack Attack

b2ap3_thumbnail_baseball_hacks_brings_concerns_400.jpgThe “Moneyball” revolution in baseball has produced a dependence on analytics, both for measuring individual player performance and for overall team makeup. This shift has now presented at least one Major League Baseball franchise with major data security questions.

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Your Business Can Learn a Thing or Two From Nuclear Power Plant Security

b2ap3_thumbnail_nuclear_it_security_400.jpgWe talk about a lot of frightening technology scenarios for businesses: data loss, identity theft, and expensive hardware failures that can inflict substantial downtime and, therefore, cripple the ability of your business to sustain operations. One industry that has changed the way they manage risk, specifically the potential failure of important security systems, is the nuclear power industry. Any business can learn how to mitigate disaster by looking into the specifics of the two most horrendous nuclear meltdowns in history: the meltdown at Chernobyl in 1986, and the tsunami-induced disaster at Fukushima in 2011.

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Tip of the Week: How to Spot a DDoS Attack

b2ap3_thumbnail_ddos_400.jpgIf you are a technician and a network you are responsible for begins to go down because of unusually high traffic, there is a good chance you are experiencing a distributed denial of service attack, or DDoS. These attacks, which are extraordinarily difficult to prevent altogether, can be costly for a business.

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Do You Know What’s Lurking In “the Shadows” of Your IT?

b2ap3_thumbnail_risks_of_shadow_it_400.jpgImplementing proper IT solutions is challenging for the average small business, and difficult without the aid of a proper IT department. Unfortunately, organizations that can’t afford a full-time in-house IT department sometimes resort to methods of managing their technology that can be dangerous for business continuity, data storage, compliance, and security.

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HIPAA Protects Patient Privacy

b2ap3_thumbnail_hipaa_protects_you_400.jpgThis subject isn’t very interesting outside of hospital administrators… or for hospital administrators, but there’s no denying that healthcare is one of the most important industries in our society today; and one that is having a technology overhaul at present. The influx of cheaper and more powerful technology is surely going to be a driving force for healthcare in the 21st century. Under the Health Information Technology for Economic and Clinical Health Act (HITECH), the United States government has followed the lead of other Western nations in forcing entities to upgrade their healthcare practice’s information technology for the betterment of patients, insurers, and health care providers.

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